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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Wolverhampton

Pharmacy Weight Loss Wolverhampton
GPhC Registration Number: 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our services. By registering or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Wolverhampton is a GPhC-registered online pharmacy operating in Wolverhampton, United Kingdom. We provide clinically supervised weight loss consultations and prescription medication services. Our registration with the General Pharmaceutical Council (GPhC No. 9012511) confirms we meet the standards required to operate as a legitimate online pharmacy in the UK.

2. Eligibility

To use our services, you must:

We reserve the right to decline a consultation or prescription if we determine it is clinically inappropriate or unsafe for you. Providing false or misleading information during your consultation is a serious matter and may result in termination of your account.

3. Prescriptions

All prescription medications are issued at the sole discretion of our registered prescriber following a clinical assessment. Receipt of payment does not guarantee that a prescription will be issued. Our pharmacist will review your consultation before any medication is dispensed.

Prescriptions issued through our service are valid only for the medication, dose, and duration specified. We do not accept prescriptions from third parties, and all prescriptions remain the clinical responsibility of the issuing prescriber.

You must inform us of any changes to your health, medications, or medical history before each order. Failure to do so may affect your safety and the suitability of your treatment.

4. Payment

Payment is required in full at the time of consultation booking. We accept major debit and credit cards. All transactions are processed securely through our payment provider.

Prices include the cost of the consultation, medication, and dispensing fee where applicable. Prices are displayed clearly before checkout and are inclusive of VAT where applicable. We reserve the right to update pricing at any time; changes will not affect orders already placed.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. We use tracked delivery services to ensure safe and timely receipt of your order.

Delivery times may be affected by Royal Mail or courier delays outside our control. We are not liable for delays caused by incorrect address information provided by the customer. Please ensure your delivery address is accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order before it has been reviewed and approved by contacting us promptly. Once a prescription has been issued and dispensed, we are unable to offer a refund on prescription-only medications in accordance with UK pharmacy regulations.

Consultation fees are non-refundable once the clinical assessment has been completed. If your prescription is declined on clinical grounds, a refund of the medication cost (excluding the consultation fee) will be issued within 5 working days.

To cancel or query an order, please contact us via the details on our website as soon as possible.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your regular GP or NHS healthcare provider. You should always inform your GP of any medications prescribed through our service.

Weight loss medications carry potential risks and side effects. You will be informed of these during your consultation. If you experience any adverse effects, you should stop taking the medication and seek medical attention immediately.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing our clinical services. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.